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How Age at Home is working to prevent the spread of COVID-19

We are taking several steps to protect our clients, their families and our caregivers from exposure to COVID-19. Based on guidance from the CDC (Centers for Disease Control and Prevention), we are screening our staff and clients for symptoms of and exposure to COVID-19 before each home visit. Once in the home, we are paying extra attention to cleaning door and faucet handles, washing hands frequently and taking standard precautions to prevent illness.

Please know that we are taking appropriate steps to prevent this virus from spreading—while also pursuing our mission of compassionate care. We will review and adapt our actions as needed, in line with the advice of national and local leaders. If you have any concerns, or have questions for us, please call (608) 327-7456.

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Age at Home Features - In the News

Celebrating Home Care Pulse Awards

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Home Care Pulse, the leading client and employee satisfaction surveying company for the home care industry, announced that Agrace Age at Home received 2020 Best of Home Care – Leader in Excellence, Provider of Choice and Employer of Choice Awards!

These awards speak volumes because they demonstrate our commitment to excellent care and quality improvement.

Every month Home Care Pulse gathers feedback from Age at Home clients and caregivers and reports how Age at Home’s rankings compare to the national home care industry. These results allow our Age at Home team to learn exactly how to improve client satisfaction, reduce caregiver turnover and provide the best care.

The Leader in Excellence Award, specifically, is the highest recognition awarded by Home Care Pulse and highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families who are looking for in-home care for a loved one will be able to recognize and choose a home care provider they can trust.

“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” said Erik Madsen, CEO of Home Care Pulse. “It’s thrilling to see the efforts that Age at Home is making to provide outstanding care and employment. Age at Home has worked extremely hard to qualify to provide high-quality care and these awards allow them to provide proof of quality to potential new clients and caregivers.”

Here’s the full list of the 2020 Best of Home Care – Leader in Excellence award recipients.

Age at Home began serving the Dane County community in the fall of 2018 and expanded into Sauk, Iowa, Richland, Columbia, Adams and Juneau counties in 2019. Here’s a map of our service area.

To view the menu of home care services available with Age at Home, click here. To read testimonials from Age at Home clients about our compassionate caregivers, click here.

Thank you to all of our clients and caregivers who participated in these monthly surveys. We appreciate you, and will continue working hard to provide high client and caregiver satisfaction.

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5395 E. Cheryl Parkway, Madison, WI 53711

Agrace Age at Home is one of Agrace's services that fulfill our mission of partnering with patients and families to improve quality of life throughout serious illness. Learn more about our hospice care, supportive care, senior care and grief support offerings at agrace.org.

© 2021 Age at Home by Agrace.