This week, Age at Home was featured on Madison’s WKOW 27 lifestyle show, “Midday Madison” with host Samantha Bowers.
These segments are a wonderful opportunity to share information that’s valuable to its local viewers in less than three minutes. During our time on Midday Madison, executive director of Age at Home, Tasha Robinson got to cover a lot of wonderful topics. Watch the full interview here or review the questions and our expanded answers below:
Q: What makes Age at Home special?
A: Age at Home has Tasha Robinson, LPN, as its executive director. Tasha came to Agrace to help launch Age at Home in Dane County, she was named the care team manager in 2018 and oversaw Age at Home operations when we expanded to Sauk County in 2019. While Age at Home is non-medical, in-home care, Tasha’s nursing experience helps when assessing clients to make sure this level of care is what the individual needs.
Age at Home is also backed by Agrace HospiceCare, a nonprofit that has more than 40 years of experience caring for people in south central Wisconsin.
Q: What kinds of in-home services do you offer?
A: Age at Home offers a menu of supportive in-home, non-medical services designed to help seniors with tasks that can challenge their independence as they age. This includes personal care, errands, housekeeping, meal preparation, laundry, medication reminders, transportation and much more.
Q: When are these services available?
A: Age at Home in-home services are available 24/7. If support is needed evenings, weekends or overnight, we can help.
Q: Who are these services available to?
A: Our services are available to anyone in Dane, Sauk, Iowa, Richland, Columbia, Adams and Juneau counties in southern Wisconsin who needs helps with tasks that challenge their independence. Click here to view a map of our service area.
Q: Why are these in-home services helpful?
A: These services are helpful to anyone who is trying to stay at home. Many people are not ready to move into a facility, they just need a little support to stay in their homes safely and independently.
Q: Tell us about the recognition you received from Home Care Pulse?
A: Home Care Pulse, the client and employee satisfaction surveying company for the U.S. home care industry. Every month, they survey Age at Home clients and caregivers and reports how Age at Home’s rankings compare to the national home care industry. The results show Age at Home how to improve client satisfaction, reduce caregiver turnover and provide the best care. This year, we received three awards: Best of Home Care – Provider of Choice, Employer of Choice and Leader in Excellence.
Q: What do these awards mean to you?
A: The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse, and it highlights the top-performing home care businesses in the nation. So, to us, this means we’re doing a fantastic job and serving people the way they want.
According to Erik Madsen, CEO of Home Care Pulse, “Age at Home has worked extremely hard to provide high-quality care, and these awards demonstrate quality to potential new clients and caregivers.”
Q: How have you seen your services impact people’s lives?
A: Our clients tell us that they can’t imagine not having their caregiver and that they mean so much to them. Our caregivers are someone our clients can talk to; someone they can open up to—someone who understands them.
Q: Where can people go to learn more about Age at Home?
A: Potential clients can find our menu of services available on our website, AgeAtHome.org. We are also available anytime to talk about your specific interests, so send us a message or call (608) 327-7456 anytime. Our website is also where caregivers can go to see employment opportunities.